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College and University Relations


Priority ServicesConsulting Services
  • Technical assistance and training for alternative loan and TAP based products
  • Implement new products and processes
  • Program evaluations
  • Default management
  • Technical assistance
  • Financial aid roundtables
  • Ombudsman
Theresa GarlandEd Gilbert
George CuprillAna Burgos
Lisa HearleyKristine Zaccardo
Karen Burke
Susan Miller
Client Relations ManagersCustomer Communication Center
School Services Team
  • Primary liaison between HESC and schools
  • Demonstrate HESC products and services
  • Account Status - Individual
  • Account Processing Assistance
  • Guidance on TAP and Loans Processing and Doc Trac
  • Perform Routine Transactions
  • Toll free 1-866-431-HESC
Jennifer DwirePeg Bradley, Manager
Steve SweetJan Campo, Lead Supervisor
Belen GonzalezBill Brown, Supervisor
Michael TurnerKim Decker, Supervisor
Jack RaffertyKate Doody, Supervisor
Dawn Germano