Priority Services

e-Mail Address
Telephone
Pat Breselor
518-473-0480
Kevin Griffith, School and Lender Reports
518-473-3410
Donna Breslin
518-408-4041
George Cuprill
518-486-7159
Theresa Garland
518-408-4042
Lisa Hearley
518-402-3066
Priority Services Team
Client Relations Managers
e-Mail Address
Telephone
Jen Dwire
518-408-4803
Bonnie Evans
518-474-3986
Dawn Germano
518-408-3617
Joanne Horn
518-408-3747
John Rafferty
518-408-3748
Steve Sweet
518-473-7198
Michael Turner
718-487-4185
Client Relations Managers - Puerto Rico Initiative
e-Mail Address
Telephone
Belen Gonzalez
787-685-1162
Consulting Services
e-Mail Address
Telephone
Edward Gilbert
518-473-3528
Karen Burke
518-408-5030
Karen Ague
518-402-1600
Ana Burgos
518-402-3523
Mary Turner
518-474-4898
Kristine Zaccardo, Ombudsman
518-408-0004
Customer Relations - General
e-Mail Address
Telephone
John Austin, Senior Vice President,
Financial Aid Services
518-473-0810
Terri Gehrer, Director,
Training and Information Services
518-402-6429
Michael Williams, Assistant Director,
Lender and Association Relations
518-473-9680
Lisa Simpson, Director,
Colleges and University Relations
518-473-0842
Jim Hanley,
Lender Relations and Training Services
518-473-9139
Ann Higgins,
Lender Relations
518-473-7604
Gerald Christie,
Lender Relations
518-474-8051
David Ricks,
Lender Relations
518-473-1609
Peg Bradley, Manager,
Customer Communication Center
518-474-9032
Customer Relations Divison Fax
518-474-2839