HESC Advocate Unit

The HESC Advocate Unit helps your student borrowers who have withdrawn or dropped below half-time study, with the goal of keeping them from defaulting. Staff members contact borrowers while they are still in their grace period and up to 30 days of delinquency, counseling them about the importance of completing their education, repayment options, forbearance, and types of deferments.

Reach the unit by phone, toll free, at 1-888-215-0196.

Email the unit at loanadvocate@hesc.org.