| Priority Services | ||
 | e-Mail Address | Telephone |
| Theresa Garland | 518-408-4042 | |
| George Cuprill | 518-486-7159 | |
| Lisa Hearley | 518-402-3066 | |
| Karen Burke | 518-408-5030 | |
| Priority Services Team | | |
| Client Relations Managers | ||
| e-Mail Address | Telephone |
| Jen Dwire | 518-408-4803 | |
| Dawn Germano | 518-408-3617 | |
| John Rafferty | 518-408-3748 | |
| Steve Sweet | 518-473-7198 | |
| Michael Turner | 347-881-6999 | |
| Belen Gonzalez | 787-685-1162 | |
| Consulting Services | ||
| e-Mail Address | Telephone |
| Edward Gilbert | 518-473-3528 | |
| Ana Burgos | 518-402-3523 | |
| Mary Turner | 518-474-4898 | |
| Kristine Zaccardo, Ombudsman | 518-408-0004 | |
| Customer Relations - General | ||
| e-Mail Address | Telephone |
| John Austin, Senior Vice President, Financial Aid Services | ||
| Terri Gehrer, Director, Training and Information Services | 518-402-6429 | |
| Lisa Simpson, Director, Colleges and University Relations | ||
| Jim Hanley, Customer Relations | ||
| Ann Higgins, Customer Relations | 518-473-7604 | |
| Gerald Christie, Customer Relations | 518-474-8051 | |
| David Ricks, Customer Relations | 518-473-1609 | |
| Peg Bradley, Manager, Customer Communication Center | 518-474-9032 | |
| Customer Relations Divison Fax | | 518-474-2839 |
