Every month HESC’s “Question and Answer” Web feature includes an interesting question presented to the Office of Counsel and Regulatory Compliance staff.

This month’s winning question is:

Is there an on-line resource that can help me find answers to questions regarding the Federal Family Education Loan (FFEL) Program?

Yes, The Common Manual: Unified Student Loan Policy which is updated regularly is a valuable source of FFEL program policies and regulations for schools and lenders. If you would like to request a copy of the 2008 Common Manual on CD-ROM please contact the Office of Counsel and Regulatory Compliance.

Direct questions regarding this guidance to the Office of Counsel and Regulatory Compliance at 518-473-3986 or toll free at 1-866-431-HESC (1-866-431-4372), press 6, or via e-mail at askpolicy@hesc.org.