Right Track enhances your default prevention initiatives with these advanced default prevention tools:

D-Map (Default Management Action Plan)

HESC default prevention specialists evaluate your current default management plan, suggest ways to enhance it, and assist you with our many services.

Training

HESC staff train your staff on all aspects of default management including FACTS, Default Manager, and successful practices.

Prevention, Retention & Intervention

We have created a comprehensive guide providing you with a systematic, strategic approach to preventing default and retaining students, outlining how every office can contribute to this campus-wide initiative.

Default Manager

HESC’s Default Manager is an innovative, Web-based tool that can help you lower your school’s default rate significantly. By using this convenient service consistently, you’ll help keep your students on track repaying their loans and pinpoint problems early — giving you extra time to assist students who need your help.

Default Manager saves your staff time by targeting the students who need your help most and who directly affect your cohort default rate. It prioritizes borrowers by identifying those closest to default, lets you track your prevention efforts, and helps you establish a schedule for follow-up. Default Manager is easy, paperless, and gives you the timeliest information available on your delinquent borrowers.