From The Desk of the President

James C. Ross

Dear Colleague:

Welcome to our first issue of the HESC School and Lender Newsletter.

We all thank you for taking the time to read this electronic update which we hope will be relevant, easy to read, and informative.

With technology and the changing needs of students, school administrators and lenders driving the rapid pace of our business, we believe electronic communications like this newsletter will be a surefire way to get the latest information about HESC's products and services to you quickly.

Not only will we discuss the program and processing sides of our business, we'll also introduce you to some of your colleagues in our profession and give you a glimpse into their office operations and their professional lives.

And we're always open to your suggestions for stories and features, so please feel welcome to contact the newsletter editor, John Austin, jaustin@hesc.org, with your ideas.

I hope you enjoy this maiden voyage of our newsletter!

Cordially,

James C. Ross
President